AON INSURANCE
INSURANCE BROKERING
DESIGN & USER EXPERIENCE LEAD
Responsive website designed to assist people find the correct forms. It's also used as a tool by insurance brokers for signing up new customers.
Site was split into two avenues - Customers and Advisors. These were based on similar interaction flows, but I deemed it neccessary to have a more simplified progression for customers. It's mostly a daunting and unfamiliar process making insurance claims, with excessive jargon and acronyms banded about. That can be fine for the brokers but just confusing for the general public.
